Sera Iliyogawanyika

1. 30 Siku ya Kujikinga

Kila mpango wa kuandikisha watu una uhakikisho wa siku 30 wa malipo. Kama huridhiki na PDF.chat kwa sababu yoyote ile, tuwasiliane nasi katika siku 30 baada ya malipo yako ya kwanza nasi tutalipa malipo hayo kwa ukamili.

2. Maelezo ya chini

Subscriptions renew automatically on your billing date. You can cancel at any time from your account page to stop future renewals. After your first billing period, renewal charges are generally non-refundable, but you keep access to your plan features until the end of the period you have already paid for. If a renewal charged unexpectedly, contact us right away and we will make it right.

3.

One-time page packs are eligible for a full refund within 14 days of purchase, provided the pages remain substantially unused. Once a significant portion of a pack has been used to process documents, that purchase is considered consumed and is no longer refundable. Purchased pages never expire, so there is no rush to use them.

4. Jinsi Ukurasa wa Pili

Watu PDF.chat wana mita moja kwenye kurasa. Mambo machache yana thamani ya kujua:

• Kurasa hukatwa kulingana na hesabu ya kurasa zilizotayarishwa na tabaka la injini linalotumiwa
• Kazi zilizoshindwa hazitumii kurasa, kwa hiyo unashtakiwa tu kwa matokeo yenye mafanikio
• Kurasa zilizonunuliwa haziishi kamwe na kuhifadhiwa ukifuta andikisho
• Mashitaka ya bure na kurasa huru za kila mwezi hazistahili kwa malipo ya fedha

5. Jinsi ya Kuomba Uchumba

To request a refund, visit our contact page and include the email address on your account and the transaction or receipt details. We review every request individually and aim to respond within two business days. Approved refunds are issued to your original payment method through our payment processor, Stripe, and typically appear within 5 to 10 business days depending on your bank.

6.2

We reserve the right to decline refunds in cases of fraud, abuse, repeated refund requests, or violations of our Terms of Service. AI answers and document processing are probabilistic and output may contain errors on low-quality scans, handwriting, or complex layouts; this expected variability is not on its own grounds for a refund of consumed pages, though we are always glad to help you get better results.